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Remember: you can talk to a real person at anytime by clicking the chat support icon bottom right of this page.

General questions.

As a User, you cannot delete your account. Only Admin can delete accounts.

Admin FAQ's

Information loaded in Hi5 will remain securely in the system until such a time as the Client engages with Hi5, according to our formalized procedure, to commence with the deletion thereof. Any record deletion will be done within the framework of applicable legal stipulations and general practice.

Purchasing FAQ's

There is no contract period as such. Hi5 runs on a monthly renewable subscription basis.

Can't find what you’re looking for? Chat to a Hi5er right now or email us for a responsive within 48hours.

Our customer support team are animals.

Well they’re like animals, in their readiness to pounce on any request you throw at them with animal-like reflexes. They’re committed to responding within 48 hours, but most of the time do it sooner.

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Email us: help@get5.io
OR
Phone us: +27 (0)21 422 3241